Shipping Policy — VELVOO

Last Updated: August 2026

At VELVOO, we are committed to making your shopping experience simple, reliable, and convenient. We deliver orders across Pakistan and work to ensure your products reach you safely and on time.

📦 Shipping Across Pakistan

We currently offer delivery throughout Pakistan, including major cities and other serviceable areas.

🚚 Delivery Time

• Estimated delivery: 5–7 business days
• Delivery times may vary depending on your location, courier service, weather, public holidays, or other unforeseen circumstances.
• Remote areas may require additional delivery time.

📋 Order Processing

Orders are generally processed and dispatched after confirmation. You may receive an order confirmation and, where available, tracking information once your order has been shipped.

💰 Shipping Charges

Any applicable shipping charges will be displayed at checkout before you complete your purchase.

📞 Delivery Issues

If your order is delayed, arrives damaged, or you experience any delivery-related issue, please contact our customer support team with your order number and details of the issue. We will do our best to assist you.

⚠️ Incorrect Address or Unsuccessful Delivery

Please make sure your shipping information, including name, phone number, city, and complete address, is correct when placing your order. VELVOO is not responsible for delays caused by incorrect or incomplete information provided by the customer.

🔄 Changes to Your Order

If you need to update your shipping information, contact us as soon as possible after placing your order. Once an order has been dispatched, changes may no longer be possible.

📩 Contact Us

For any questions regarding shipping or your order, please contact our customer support team.

VELVOO — Live Beautifully
Quality Products. Reliable Service. Delivered Across Pakistan.